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Is There a Better Way to Deliver Bad News to a Patient?
Delivering bad news is sometimes as difficult as hearing it. As a dentist, you probably encounter these type of situations on a daily basis, and wonder, will it ever get any easier? When delivering bad news, the truth is that you simply cannot care more about the problem than the patient does. As a dentist, your job is to determine the problem, present the patient’s options, discuss the pros and
