social media
Expert Tips on Responding to Negative Online Reviews
Customer service in any industry is a leading sales driver to a business’s bottom line. Providing top-notch customer service can increase your sales and customer loyalty. However, when your customers are not happy with their experience, you run the risk of losing the customer for life and feeling their influence through negative online reviews. Your brand image is critical as the lifeblood of your business, so effectively responding to bad
