Day: June 25, 2021

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How to Enhance your New-Patient Experience Post-COVID

The COVID-19 pandemic changed how dental practices operate. Waiting rooms closed, only one patient was allowed in the front office at a time, and team members began donning additional PPE worn all of the time while in the practice. The post-pandemic patient surge meant shuffling patients in and out of the practice as quickly as possible to meet everyone’s needs. As a result, these changes affected the new-patient experience, and

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