Newsletter
Why a Fee Will Not Fix the Short Notice Cancellations or No Shows
Cancellations and no-shows are a major problem in the dental industry. Charging a cancellation fee does not solve the problem and can actually make it worse. One reason for cancellations and no-shows is that people don’t like going to the dentist. They associate it with pain and expense, so they will find any excuse to avoid it. There are generally three types of appointments that are particularly prone to cancellations:
