Day: April 1, 2025

In the fast-paced world of dentistry, most teams focus on clinical excellence, continuing education, and providing high-quality care. While these are all crucial, one of the most overlooked—but equally vital—aspects of a successful dental practice is what happens before the patient ever steps through your doors: the phone call. That first phone interaction is often a patient’s initial impression of your practice. It sets the tone for the relationship, the

In a busy dental practice, efficiency and organization are key to ensuring high-quality patient care. One crucial and often overlooked aspect of dental office management is the handling of lab cases. A well-designed lab case check-in protocol ensures seamless workflows, minimizes errors, and enhances patient satisfaction. Without a proper system in place, miscommunication, misplaced cases, and scheduling delays can create frustration for both staff and patients. Here are some key