Author: April Brogan

Critique and criticism are two terms that are often used interchangeably, but they carry distinct meanings and implications. Understanding the difference between the two is crucial in fostering a positive and growth-oriented environment, whether in the workplace, the creative arts, or personal relationships. We will explore why a critique is not a criticism and why embracing constructive feedback can be a powerful tool for personal and professional development. A critique

Welcoming a new employee into your dental practice is a significant moment. It marks the beginning of a journey toward a stronger team and enhanced patient care. Effective management during the onboarding process is essential to ensure a smooth transition and set the stage for success. The process of integrating a new team member involves more than just onboarding and training; it requires careful observation and management to ensure a

Company culture refers to the shared values, beliefs, attitudes, and behaviors that shape the environment and interactions within an organization. It defines the personality and character of a company, influencing how employees work together and how the organization operates as a whole. Implementing a positive company culture requires a deliberate and consistent effort from leadership and employees alike. Here are some ways to foster and promote a positive company culture:

In the ever-evolving landscape of dental care, providing excellent customer service is paramount to your practice’s success. As we enter 2024, customer expectations continue to rise, and your dental practice must adapt to meet these demands. Here are nine tips to enhance customer service and ensure patient satisfaction in your dental practice this year. Implement Modern Communication Channels: Stay current by offering a range of communication channels for your patients.