Author: Hollie Bryant Foust

As a business owner, you know that positive customer reviews are vital to your success. Not only do they help build trust with potential customers, but they also signal to search engines that your business is reputable and trustworthy. According to the internet, customers are willing to spend 31% more on a business with excellent reviews, and 92% of buyers are more likely to purchase after reading a trusted review.

Have you ever been to a business where the receptionist was sharp and unfriendly? If so, the likelihood is that you either did not revisit this business or you did so begrudgingly. Alternatively, you’ve probably been to a business where the receptionist was very friendly and efficient at her job. This most likely made you feel valued as a customer (or vendor) and shaped your image of the company in

As a business owner or manager, one of the most challenging decisions you might face is knowing when to address and potentially terminate a long-term team member who consistently exhibits non-compliant behavior. Balancing loyalty, performance, and the overall health of your team and business can be a delicate process. In this blog, we’ll discuss the factors to consider and the steps to take when contemplating the termination of a non-compliant

Dental billing can be a complex and challenging process, and even the smallest mistake can lead to financial losses and frustrated patients. In this blog post, the consultants at Bryant Consultants will discuss some of the most common dental billing mistakes and how to avoid them. Inaccurate Patient or Guarantor Information One of the most important aspects of dental billing is having accurate patient information. This includes the patient’s name,

The dental consultants at Bryant Consultants believe a positive office culture is essential for any dental practice. It can help improve employee retention, job performance, satisfaction, and productivity. It can also attract top talent and leave a positive impression on patients. Here are a few things you can do to create a positive office culture in your dental practice: First, promote effective communication. Encourage your staff to freely voice their