Author: Hollie Bryant Foust

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customer service
dental consulting

Customer Service is More Important than Ever

In today’s world, information is as close to us as a fingertip. We’re growing accustomed to instant gratification, and we don’t even have to work too hard for it. People have high expectations, whether from a retail business, a restaurant or a dental practice. With the costs of just about everything rising significantly, consumers and patients are expecting more value for their money. If they don’t receive the value or

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difficult employee
dental consulting

Dealing with a Difficult Employee

Every dentist wants a rockstar team beside them, and some are lucky enough to utilize effective hiring strategies, team-building skills … and maybe a bit of luck … to put together a dream team. But then sometimes, an employee goes rogue. One person can drag down an entire team. Perhaps they’re too competitive or not a team player. Maybe they don’t carry their weight when other team members are working

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people skills
dental consulting

The Dangers of Poor People Skills in Your Dental Practice

Having a team member with subpar people skills can be detrimental to your patients, your team, and your business. To protect your practice, it is essential to help individuals with inadequate interpersonal abilities find alternative careers. Though easier said than done, preventing the hiring of people with poor people skills starts at the recruitment stage. Often, dental practices hire too hastily due to the fear of leaving a position unfilled,

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personal growth
dental consulting

Tips on Achieving Personal Growth in 2023

As the new year begins and you start to plan and set goals, it’s important to remember to pursue personal growth in whatever area you feel is necessary. Whether you want to improve your organizational skills, gain more industry knowledge, or improve your mindset, breaking through old thoughts and habits can be challenging to achieve your goals. Therefore, our dental practice consultants at Bryant Consultants share on the blog today

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Feedback
dental consulting

Coaching vs. Feedback – What’s the difference?

How you handle in-office situations can determine the results, either good or bad. Some dentists give their team members feedback on their job performance, while others prefer to coach their team members to improve their job performance. However, knowing the difference between feedback and coaching can strengthen employee relationships while creating a more efficient workplace and happier team members. Therefore, our dental practice consultants at Bryant Consultants share on the

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Blog

Introducing the 2023 Dental Post Salary Survey

As we navigate through the challenges posed by the ongoing pandemic, it’s essential to take note of the positive developments around us. One such significant development is the release of the 2023 salary survey by Dental Post. My friend and colleague, Tonya Lathier, and her team at Dental Post have put in a lot of effort to collect extensive data about current dental salaries, making this survey an essential resource

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