Author: Hollie Bryant Foust

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does your bonus system work
dental consulting

Does your Bonus System Work? Why not try Something Different

What separates a good dental practice from a great one? Your team. You want your employees to feel invested in what they do. To them, being part of your practice is about more than just cashing a paycheck. Studies suggest that employees’ productivity increases if their earnings are tied to performance or productivity goals. To take your practice to the next level, you should implement a bonus system. Maybe you

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unmatchable customer service
dental consulting

How to Enhance your New-Patient Experience Post-COVID

The COVID-19 pandemic changed how dental practices operate. Waiting rooms closed, only one patient was allowed in the front office at a time, and team members began donning additional PPE worn all of the time while in the practice. The post-pandemic patient surge meant shuffling patients in and out of the practice as quickly as possible to meet everyone’s needs. As a result, these changes affected the new-patient experience, and

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insurance credentialing
dental consulting

Step-by-Step Guide for Dental Insurance Credentialing

Credentialing your dental practice with dental insurance companies can seem overwhelming and confusing. Not knowing what to expect or the required information needed to set up a dental practice with insurance companies can result in a loss of time and resources figuring out the process. Fortunately, our dental practice consultants share a step-by-step guide for dental insurance credentialing to help you navigate the challenging waters of accepting insurance at your

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unmatchable customer service
dental consulting

3 Secrets to Providing Unmatchable Customer Service at your Practice

No matter how long you’ve been running your dental practice, you know for a fact that getting new patients by word-of-mouth equals practice growth and more revenue. But how do you get new and existing patients to become raving fans that spread the word about your practice? It’s simple (not easy)! Customer service, it’s the foundation of your business. Today on the blog, our dental practice consultants share three ways

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successful membership plan
Dental Coach

6 Ways to Ensure your Dental Membership Program is a Success

Many patients avoid going to the dentist year after year. While some of these patients may be too scared to go, many of them simply feel like dental care is unaffordable. You may even have patients that come in occasionally, like when they have a toothache or a dental emergency, but then never fully commit to a preventive care schedule or necessary treatments. A dental membership program can help patients

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starting a difficult conversation
Dental Coaching

Do This One Thing before Starting a Difficult Conversation

Some people like to avoid conflict. This may mean that they avoid having difficult conversations, even when they shouldn’t. It happens to leaders and followers. But as luck would have it, we’ve all found ourselves either on the receiving or giving end of a difficult conversation. When it comes to running a successful dental practice, communication is crucial, even when it’s something difficult to talk about. So, whether you’re a

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