Author: Hollie Bryant Foust

Black’s Law Dictionary defines embezzlement as “the fraudulent appropriation to his own use or benefit of property or money intrusted to him by another.” Embezzlement can occur in any business or industry, and the medical field is no exception. A study by Hiscox in 2018 revealed some disturbing trends: the average embezzlement case involved six-figure losses, and, in the medical world, 66% of those who committed embezzlement were office managers.

The phone rings, and rings, and rings. There’s no answer. What do you suspect the caller will do next? If you guessed, move on to the next phone number in their Google search, then you’re right! When your front office is busy, the phone may seem like it’s ringing off the hook. But did you know that missing just ONE new patient conversation a day could end up costing your

Annual reviews serve many purposes for both team members and management. These once-a-year meetings are usually associated with large businesses in the corporate world, but any business with at least one employee should have annual reviews. It lets the employee know how they’re doing, performance-wise, areas of opportunities, and it’s a chance for management to establish new goals for the team member. But there are some misconceptions about annual reviews,