Author: Sherri Merritt

Providing exceptional dental care goes beyond clinical expertise—it requires numerous conversations with the patient to clearly and fully understand their desires and expectations, meticulous planning, thorough documentation (records, measurements, photos, shades, design, etc.), and seamless case tracking. A well-structured case checklist ensures consistency from start to finish, enhances patient experience, and guarantees predictable results in comprehensive dental treatments and smile designs. Why a Comprehensive Case Checklist Matters Streamlining Pre-Treatment Preparation

Dental assistants play a vital role in the seamless operation of any dental practice. Among the many skills they bring to the table, a deep understanding of Current Dental Terminology (CDT) codes stands out as particularly valuable. Maintained by the American Dental Association (ADA), these codes serve as the foundation for accurate procedure documentation and billing. Here are 10 compelling reasons why dental assistants should commit these codes to memory:

As many of us in the dental profession know, working as a dental assistant can be incredibly rewarding and full of opportunities for growth. Whether you are just starting out or have been in the profession for years, there is always something new to learn. After 35 years as a dental assistant, one thing I’ve learned is that I must be a constant student. Continued learning not only enhances your

Dealing with upset or angry patients is an inevitable part of working in dentistry. Whether it’s due to the anxiety of dental procedures, financial concerns, or previous negative experiences, patients may express frustration or anger at any point during their visit. For dental professionals, managing these emotions effectively is crucial to maintaining a positive patient experience and ensuring a safe, respectful work environment. Here are practical ways to handle and

A daily occurrence in dentistry is dealing with objections to treatment. Patients may hesitate to proceed with recommended procedures due to concerns about cost, fear of pain, trust, or a lack of understanding of the benefits. Overcoming these objections is essential to ensure patients receive the best possible care. Let’s explore strategies for addressing common objections and building trust with patients, ultimately leading to better oral health outcomes. Understanding Common

The dental industry is and has been a cornerstone of healthcare and is essential for maintaining overall well-being and quality of life. However, as we step into 2025, dental practices across the world continue to face a persistent and growing challenge: staffing shortages.  From dental hygienists to dental assistants, to administrative personnel, the struggle to attract and retain qualified (and quality) professionals is impacting both the delivery of care and