As we grow in dentistry and continuously evolve our skill sets and communication tools with patients, Bryant Consultants has come across an amazing platform called Smile Virtual. This software improves the workflow for patient consultations while building trust and being completely transparent. Plus, it is HIPPA compliant and allows you to provide patients with the exact information that they need, on their time. Patients want to know who to trust, their options, and how much treatments will cost. While traditional in-office consultations seem to have worked for decades, it’s actually taking a lot of your chair time that could be better spent. Imagine turning a 30-minute to an hour-long consultation with an extremely low conversion rate into a 3-5 minute video consult where patients follow through with treatment up to 87% of the time!
Smile Virtual allows you to do just that. Find out on the blog today how best to implement Smile Virtual in your dental practice.
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Helps attract new patients
New patients are looking for a dentist they can trust. They have specific needs; they want to know what will work for them, and how much it will cost. Smile Virtual, however, is not used for diagnostic purposes. This software allows the new patient to complete a contact form, upload a couple of selfies, and answer a few direct questions related to their smile. Then, the doctor reviews this information and the photos and provides treatment recommendations. This is done in a video format in which the potential patient can view at his or her own time, without leaving their home! This platform not only builds trust with the prospective new patient, but it also saves time spent in your dental chair. Instead of taking up 30 minutes to one hour with a patient for an in-office consult, you’re reserving that chair for actual treatment cases by spending about a few minutes through a video consult instead. Not only does this reduce overhead, but also it significantly increases case acceptance.
Allows you to be more discoverable online
When you partner with Smile Virtual, you will be listed on their website as a doctor that offers this revolutionary technology. Smile Virtual also allows you to feature this technology on your website, and social media platforms. If you decide to go with the Smile Virtual premium edition, you will receive marketing tools to use free of charge.
Follow-up with patients
As a dentist, you probably see this type of patient every day; a new patient that comes in for a dental emergency or just needs their teeth cleaned yet they don’t have time to stay and discuss other dental concerns. Instead of scheduling the patient for a separate visit, which takes up time for both you and the patient, Smile Virtual allows you to provide a consultation after they have left their initial appointment. Why not proceed with a full in-office consult if the patient is already there? Most of the time, if a patient is coming in for a cleaning appointment or an emergency dental visit, they probably weren’t counting on spending additional time at the dentist. You could, however, still assess their overall oral health care needs, and then set up a Smile Virtual consult afterward. This technology allows the patient to review their treatment options at a time that is convenient for them. Plus, the patient has an opportunity to discuss their decisions with their spouse or significant other, if that is a factor for them.
Maintain contact with the patient throughout multiple treatment phases
Some patients may be involved in multiple treatment phases or even see other doctors as part of an on-going treatment plan. Smile Virtual is an excellent way to provide new consultations for your patients throughout each step. This way, you preserve that precious chair time, and it saves your patient from having to come back for repeat visits. For instance, a patient may be receiving periodontal treatment from a specialist and plans on coming to you later for aesthetics. Instead of having them come back for an assessment to explore their options for cosmetic dentistry, you could utilize Smile Virtual to save time for both you and the patient. Also, the patient can refer back to these videos at any time, which could be helpful when they are deciding which treatment to choose.
Get patients back in for treatment
Smile Virtual could work for your entire staff. You may have a patient come in for a hygiene appointment, and recommend that they need additional treatments, such as a dental crown or filling. But what happens a lot of the time once the patient leaves that initial appointment? They might not come back until they are experiencing a throbbing toothache. With Smile Virtual, you and your staff could use this platform to remind patients of their treatment plan and how following through with treatment will improve their oral health.
Promote specialty services
If you offer specialty services, such as sedation dentistry, sleep apnea therapy, TMJ disorder treatment, implant placement, or oral surgery, Smile Virtual provides an opportunity for you to follow-up with your patients regarding their recommended treatment. The platform’s design is easy to use and convenient. It allows you to organize your patient profiles so that you can see exactly where the patient is at in each step of their treatment.
This HIPPA compliant software comes with follow-up and accountability. And, it allows you to maintain a connection with patients in a way that preserves your chair time. The average dentist that uses Smile Virtual spends about an hour a week recording videos. Each video is about 3-5 minutes. Most in-office consults will require about 30 minutes or longer. Just think of how much chair time you could save by utilizing Smile Virtual. Plus, Smile Virtual has an 87% conversion rate, compared to about 25-35% conversions from in-office consults. Smile Virtual is elevating dentistry and speeding up the buying process for the customer. And, it streamlines your efforts. As a dentist, you spend a significant amount of time away from your family so that you can deliver exceptional results to your patients. Make the most of your time by implementing Smile Virtual in your practice. For more information about this software, watch this free demo.
Bryant Consultants provides consulting and marketing services to help you achieve your business goals. If you would like more information about implementing Smile Virtual in your practice, call Bryant Consultants at (877) 768-4799 or contact us today. No office is out of reach for us; we will even come to you for a consultation
