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dental billing mistakes
dental consulting

Common Dental Billing Mistakes

Dental billing can be a complex and challenging process, and even the smallest mistake can lead to financial losses and frustrated patients. In this blog post, the consultants at Bryant Consultants will discuss some of the most common dental billing mistakes and how to avoid them. Inaccurate Patient or Guarantor Information One of the most important aspects of dental billing is having accurate patient information. This includes the patient’s name,

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importance of company culture
dental consulting

Why Company Culture is Important

The dental consultants at Bryant Consultants believe a positive office culture is essential for any dental practice. It can help improve employee retention, job performance, satisfaction, and productivity. It can also attract top talent and leave a positive impression on patients. Here are a few things you can do to create a positive office culture in your dental practice: First, promote effective communication. Encourage your staff to freely voice their

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bad employee
Newsletter

The Cost of Keeping Bad Employees

Explaining the cost of keeping bad employees to business owners involves highlighting the direct and indirect financial implications of such employees in the company. Here are some key points to consider: Bad employees often underperform, fail to meet goals, and create a negative work environment, leading to decreased productivity across the team. This lack of productivity can result in missed opportunities and delayed posting or confirmations, impacting overall revenue. Increased

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cancellation fee
Newsletter

Why a Fee Will Not Fix the Short Notice Cancellations or No Shows

Cancellations and no-shows are a major problem in the dental industry. Charging a cancellation fee does not solve the problem and can actually make it worse. One reason for cancellations and no-shows is that people don’t like going to the dentist. They associate it with pain and expense, so they will find any excuse to avoid it. There are generally three types of appointments that are particularly prone to cancellations:

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no show appointments
dental consulting

Ideas to Help Reduce Last-Minute Cancellations and No-Shows

The dental consultants at Bryant Consultants recommend consistently providing a great experience and striving to ensure that each patient has an outstanding encounter during their appointments, giving them positive reasons to return.   Avoid asking patients to change their appointment days or times, as it can lead to patient frustration, a lack of respect for your schedule, and doubts about your organization. And they may feel like, “It’s no big

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dental handoff
dental consulting

The Importance of Handoff in a Dental Office

Handoff is the process of transferring information and responsibility for a patient from one member of the dental team to another. The dental consultants at Bryant Consultants believe it is an essential part of patient care, as it ensures that the patient’s treatment is continuous and that everyone involved in their care is on the same page. Handoff is the triangle of communication, usually the dental assistant or hygienist, the

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