In the fast-paced world of technology, it’s easy to get caught up in the bells and whistles of the latest gadgets and software. But amid all the hype, it’s important not to overlook the crucial role of customer service and support. After all, what good is the most cutting-edge technology if you can’t get the help. You need to use it effectively? In fact, some would argue that customer service
In today’s world, information is as close to us as a fingertip. We’re growing accustomed to instant gratification, and we don’t even have to work too hard for it. People have high expectations, whether from a retail business, a restaurant or a dental practice. With the costs of just about everything rising significantly, consumers and patients are expecting more value for their money. If they don’t receive the value or
Word-of-mouth advertising is often the best way to attract people to your dental office. People are also paying attention to reviews on sites like Google and Facebook. People feel more comfortable trying out a new place if they hear or read glowing reviews from friends or family — and even strangers who put their name to a review online. With this in mind, what are the most effective ways
Every dentist wants a rockstar team beside them, and some are lucky enough to utilize effective hiring strategies, team-building skills … and maybe a bit of luck … to put together a dream team. But then sometimes, an employee goes rogue. One person can drag down an entire team. Perhaps they’re too competitive or not a team player. Maybe they don’t carry their weight when other team members are working
Some teams seem to run like a well-oiled machine. Successful practices depend on solid team dynamics, and having a dream team benefits everyone: the dentist, patients and the team members themselves. But believe it or not, strong teams don’t just happen, and they’re not built on dumb luck. It takes strong leadership, a positive culture, dedicated employees and sharing common goals. But even the best teams have room for
Having a team member with subpar people skills can be detrimental to your patients, your team, and your business. To protect your practice, it is essential to help individuals with inadequate interpersonal abilities find alternative careers. Though easier said than done, preventing the hiring of people with poor people skills starts at the recruitment stage. Often, dental practices hire too hastily due to the fear of leaving a position unfilled,
If you are ready to take your business or your practice to the next level. Contact Bryant Consultants. We are ready to offer a plan to take you and your office to the top. Call Today.
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