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As a practice owner, you naturally want to take control of every aspect of your office, from running the books, hiring, training and making every other decision related to your practice. But being a “control freak” could actually hinder the growth of your business and cause burnout. But we understand that it can be difficult, as the owner, to step back and take a birds-eye view of your practice, identifying

Dentists often tell us that their practice struggles with case acceptance. What good does it do if patients aren’t committing to treatment? It is no surprise that increasing your case acceptance rate will ultimately increase your bottom line, but how do you get there? You may not realize it but how you and your team members communicate with patients has a lot to do with whether or not they proceed

Often we discover that practices need a consistent method of training their team members, whether they are seasoned employees learning about a new service or technology or onboarding new hires. Unfortunately, not focusing on training and development puts your practice in a bad position and could affect everyone in the office and, ultimately, your patients. We understand that you’re busy, but you can’t afford not to make time to train