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Dealing with upset or angry patients is an inevitable part of working in dentistry. Whether it’s due to the anxiety of dental procedures, financial concerns, or previous negative experiences, patients may express frustration or anger at any point during their visit. For dental professionals, managing these emotions effectively is crucial to maintaining a positive patient experience and ensuring a safe, respectful work environment. Here are practical ways to handle and

A daily occurrence in dentistry is dealing with objections to treatment. Patients may hesitate to proceed with recommended procedures due to concerns about cost, fear of pain, trust, or a lack of understanding of the benefits. Overcoming these objections is essential to ensure patients receive the best possible care. Let’s explore strategies for addressing common objections and building trust with patients, ultimately leading to better oral health outcomes. Understanding Common

The dental industry is at a crossroads. Workforce shortages, rising wages, and an ever-increasing demand for efficient, patient-centered care challenge traditional workflows. For practices ready to pivot, the assistant-led hygiene model offers a transformative solution—one that maintains high standards of care, maximizes team potential, and boosts practice profitability. By empowering dental assistants to lead hygiene appointments under the guidance of dentists, this model addresses current challenges while delivering exceptional patient

Transitioning ownership of a dental practice is one of the most exciting—and challenging—milestones in a dentist’s career. Whether you’re stepping into ownership for the first time or transitioning to a new phase in your journey, getting started on the right foot is critical to long-term success. At Bryant Consultants, we’re here to guide you every step of the way, offering both onsite and offsite coaching to ensure your practice transition

The dental industry is and has been a cornerstone of healthcare and is essential for maintaining overall well-being and quality of life. However, as we step into 2025, dental practices across the world continue to face a persistent and growing challenge: staffing shortages.  From dental hygienists to dental assistants, to administrative personnel, the struggle to attract and retain qualified (and quality) professionals is impacting both the delivery of care and

Dental assistants are the unsung heroes of dental practices, playing a crucial role in ensuring patients receive quality care and that the office runs smoothly. However, their position comes with unique challenges that are often overlooked, from physical and emotional demands to navigating patient expectations and office dynamics. Dental assistants face a multitude of struggles daily. Physical Demands of the Job The physical strain of being a dental assistant is