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dealing with toxic boss
dental consulting

Expert Tips on Dealing with a Toxic Boss

“People quit people, not jobs.” Have you ever heard of that saying? It’s true. Most people leave their place of employment because of a toxic boss. Disagreeing with your boss is one thing, but working under someone that is always negative, causes dissension, and reduces morale can make life miserable. Unfortunately, many people across the U.S. wake up every morning dreading having to go to work because of a horrible

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dental technology
Newsletter

Are you Utilizing your Technology

Don’t we always wish we had a second set of hands or another person? Perhaps that help is right under your nose, and you’re just not using it. Take a second look at your technology.  Is your office equipped with up-to-date technology, and are you utilizing it to the best of your ability? The technology in the business office can almost be like having another person on the team. At

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dental trends
dental consulting

Are you up to Speed on the Latest Dental Industry Trends?

Even in times of an economic downturn, people still are going to need dental care. So, it’s encouraging to see that, in spite of the COVID-19 pandemic, the dental market in the United States is expected to grow to $30.5 billion by 2027, according to one estimate. The dental industry is expected to remain highly competitive. That’s why it’s vital that you stay ahead of the curve. We have written

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delivering wow
Newsletter

Are you Delivering a WOW out of this World Impression

Are you delivering a WOW, first impression? An experience that leaves patients feeling like that was the first time they’ve been treated that way in a doctor’s office, and that they can’t wait to tell their friends and family. What’s it like to be a first-time patient in your office? Do you run on time? Is your team prepared when the patient arrives? What are you doing to set your

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new hire onboarding
dental consulting

New Hire Onboarding

What is your process when a new employee starts at your office? Are you so overjoyed they know your practice management software or basic dental assisting skills that you have them jump right in and go from there? Or do you take the time onboarding them, ensuring that they understand their job role and have clear expectations? Do you follow the Four C’s? Dr. Talya Bauer from the SHRM Foundation

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better patient experience
dental consulting

4 Tips to Create a Better Experience for your Patients

The coronavirus pandemic posed an unprecedented challenge for many industries. The world of dentistry is no different. Now that things are opening again, providers in every area of health care are noting that patients have higher expectations for the services they receive. You know the best way to ensure you have a thriving dental practice is to establish a community of repeat patients. How do you create this community? By

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