Understanding Ransomware Attack on Change Healthcare

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The recent ransomware attack on Change Healthcare by the group known as AlphV, also recognized under the aliases BlackCat, BlackMatter, and Darkside, has sent shockwaves through the healthcare sector, including dental practices. This sophisticated cyberattack not only halted the delivery of prescription drugs and billing processes but also exposed the vulnerability of healthcare systems to digital threats, emphasizing the urgent need for robust cybersecurity measures within healthcare practices.

Understanding Ransomware and Its Impact on Healthcare


Ransomware is a type of malicious software designed to block access to a computer system until a sum of money is paid. AlphV’s successful breach, despite a previous FBI crackdown, highlights their persistent threat. The disruption experienced by Change Healthcare underscores the critical importance of prepared cybersecurity measures to maintain operational continuity in the face of such cyber threats.

How Dentistry Was Affected


Dental practices, heavily reliant on Change Healthcare for billing and insurance claims processing, were among those significantly impacted. The disruption of the payment exchange platform has brought to light the urgent need for dental practices to bolster their cybersecurity defenses to protect against future attacks.

Proactive Steps for Dental Practices


To mitigate the impact of such cyberattacks and enhance overall security posture, dental practices are encouraged to:

1. Train Staff– on the basics of cybersecurity and how to recognize phishing attempts. This happens on social media platforms, in emails and patient communication platforms that your dental practice uses each and every day. 
2. Update and Patch Systems Regularly– to protect against vulnerabilities. When you are using free platforms or “do it yourself” methods you increase your risks.
3. Implement Strong Access Controls– Immediately removing the outdated methods of password protection processes  such as the sticky note, the spreadsheet, a notebook or document on your computer in your dental practice and replacing with a robust passwords manager and two-factor authentication process. Your passwords are your protection.
4. Encrypt Sensitive Data– ensure that regular backups are in place and frequently checked. 
5. Develop and Practice a Response Plan-for potential cybersecurity incidents. “What’s your plan if…. “ have a written plan for a cybersecurity incident and ensure you review it with your employees.The AlphV Comeback will comeback, not even the FBI can keep them shut down. 

Despite an FBI operation targeting them in December, AlphV demonstrated their resilience by orchestrating a comeback with the attack on Change Healthcare. This incident, alongside their notorious history including the 2021 Colonial Pipeline attack, showcases the sophisticated and evolving threat landscape that healthcare, including dentistry, must navigate.

Call to Action: Strengthen Your Cybersecurity with Bryant Consultants


In the wake of such alarming cyber incidents, it’s more crucial than ever for dental practices to strengthen their cybersecurity measures. At Bryant Consultants, led by Andrew Foust, we understand the unique challenges dental practices face. We offer comprehensive cybersecurity solutions tailored to protect your practice from evolving digital threats. Our team of experts is dedicated to ensuring your practice is equipped with the necessary tools, knowledge, and strategies to defend against cyberattacks effectively.

Don’t wait for a cyber incident to disrupt your practice. Contact Bryant Consultants today to learn how we can help safeguard your operations, protect sensitive patient data, and maintain the trust of your patients. Let us help you build a resilient cybersecurity framework that supports your practice’s success in today’s digital age.

The ransomware attack on Change Healthcare is a stark reminder of the vulnerabilities within the healthcare sector and the importance of cybersecurity vigilance. For dental practices, this incident highlights the critical need for proactive cybersecurity measures. By partnering with Bryant Consultants, you can ensure your practice is prepared to face and overcome the cyber threats of tomorrow.

Take action now to fortify your dental practice against cyber threats. Reach out to Bryant Consultants for a consultation on how we can help protect your practice with cutting-edge cybersecurity solutions. 

Andrew Foust

Andrew Foust

CTO/Lead Designer

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